SERVICE HISTORY
deploy log · most recent first- 2023 — present
Apple
liveProduction Support Engineer
Keep live, business-critical applications reliable — incident triage, root-cause analysis, Splunk observability, and AI-assisted support workflows. Technical lead for an offshore team.
- 2022 — 2023
Google
Site Reliability Engineer
Disaster-resiliency and fault-injection testing in Go; security risk assessments and least-privilege access controls on backend systems.
- 2021 — 2022
Google
Cloud Technical Solutions Engineer
Technical go-to / SME for Workspace & Cloud customers; built playbooks and diagnosis tooling so Server Operations could self-resolve; global 24/7 support.
- 2020 — 2021
Calico Life Sciences
IT Generalist · an Alphabet company
HPC clusters and VMs (Proxmox + GCP) and Google Cloud security for a research org; company-wide macOS & Chrome rollouts across 400+ devices; deployed Snipe-IT on GCP.
- 2018 — 2020
Google
IT Resident
Techstop walk-up support and worldwide field hardware repair; part of the Noogler onboarding team; a Gmail SRE rotation shipped Go optimizations that improved reliability 20%.
- 2015 — 2018
Best Buy — Geek Squad
Advanced Repair Agent
Hands-on diagnosis and repair of Windows and Apple hardware — laptops, desktops, phones, tablets, TVs — plus OS reinstalls, data recovery, and customer-facing service.
CAPABILITIES
stack & strengths- Root cause analysis
- Incident response
- Splunk / observability
- Fault injection
- Runbooks-as-code
- Production support
- SME / escalation
- SLAs
- SOPs & docs
- Technical writing
- Google Cloud (GCP)
- KVM / Proxmox
- Docker
- Linux
- macOS
- Windows (support)
- Python
- Bash
- Go
- CI/CD
- GitOps
- AI-assisted workflows
- Hardware repair
- Field operations
- Device lifecycle (Jamf)
- VLAN / nftables / DNS
- Bilingual EN / ES
- B.S. Information Technology
- Google Workspace Admin
- Jamf Certified
DEPLOYED SERVICES
selected buildsPlutus
A read-only personal-finance toolkit (Python, Docker, SQLite) — pulls accounts via APIs and reports net worth, cash flow, allocation, and tax-aware analysis.
Homelab platform
A multi-VM KVM/Proxmox platform — segmented networking, CI/CD, passkey auth, and sandboxed AI-agent VMs. Secure-by-default, end to end.
kevinclear.me
Statically exported and self-hosted on my own homelab — the portfolio runs on the infrastructure it describes.
Page the on-call.
If you need someone who keeps the lights on — and keeps the humans calm while doing it — let’s talk.